INTERNATIONAL Terms & Conditions

Vanhunks Boarding (Pty) Ltd sells strictly on two Incoterms, FOB and CIF.

Free On Board (FOB) is an Incoterm which means that the seller pays for transportation of the goods to the port of shipment, plus loading costs. The buyer pays freight, insurance, unloading costs and transportation from the port of destination to his factory. The passing of risks occurs when the goods pass the ship’s rail at the port of shipment. Internationally the term specifies the port of origin, e.g. “FOB New York” or “FOB Vancouver”.


CIF means Cost Insurance and Freight. That means the shipper/trader has to pay the cost of shipment up to the ship, insurance cost of cargo and freight cost up to destination port.

If you require a CIF shipment we will compile a shipping quotation. (see “About import fees deposit”).

For large International shipments Vanhunks Boarding offer two payment options to our clients.


  • Wire Transfers
  • PayPal
  • Credit Card Payment

Please note with Credit Card Payments a 2.5% credit card service levy will be raised.

Letters of Credit


Letters of credit (LCs) are one of the most secure instruments available in international trade.  An LC also protects both us the seller and our customers because no payment obligation arises until the goods have been shipped or delivered as promised.

NB: For larger orders we reserve the right to insist on security or a deposit prior to preparation of the shipment.


Delivery lead-time


For International Orders we use Expeditors, DHL, Fedex or Dynasty Shipping. You are responsible for any import duty on your order.

Please Note:
Shipping costs for large items vary due to carrier & service.
For orders that contain large items, shipping will be shown as zero, the rate will be determined after order has been placed. Vanhunks Boarding (Pty) Ltd will contact you immediately after placing the order to provide shipping choices & approximate pricing.


International shipping normally takes about 7-10 business days, by air. However, it can in some cases take up to 1 month or more to reach you, this is mainly due to the size and volume of some of our products and the most cost effective way to ship the goods will be by sea.

Different options of transport are available:

  • Airfreight – this is normally the quickest way to ship small items, but also the most expensive way to ship goods abroad.
  • FCL = Full Container Load is one that has reached the maximum allowed weight of product inside the container. An FCL always describes a load expressly for one shipper. You can use FCL to fill a container 20 or 40 feet in length. If you have a large load that would leave little room for another customer’s load, FCL will likely be advised.
  • LCL = Less Container Load has more than one company’s goods in it, so it’s more expensive than FCL to ship because the freight company has to do more work. LCL service is an economical alternative to air freight for smaller, less time-sensitive shipments.
When ordering from Vanhunks Boarding (Pty) Ltd, you are responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of South Africa may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Freight Forwarders

If a freight forwarder is used, the following terms will apply:

Vanhunks Boarding (Pty) Ltd won’t be responsible for damage or loss that occurs to goods after they’re delivered to the freight forwarder. This means that Vanhunks Boarding (Pty) Ltd isn’t able to provide a replacement of, or refund for, any goods delivered to a freight forwarder. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by the freight forwarder will be your responsibility.

Import Fees Deposit

Vanhunks Boarding (Pty) Ltd offers customers customs duties, taxes and fees (“Import Fees”) estimation during checkout and customs clearance on your behalf for certain eligible countries.

Calculating Fees

When Vanhunks Boarding (Pty) Ltd products are shipped to eligible countries, an estimate of the Import Fees will be levied on the items in your order for shipment to countries outside of the U.S. With your authorization, these funds are used by the carrier or another agent to pay the Import Fees on your behalf (or the recipient’s behalf) to the appropriate authorities of the destination country (“Import Fees Deposit”). The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

The Import Fees Deposit is an estimation of the taxes and duties that may apply and isn’t an actual calculation. Customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of import into the destination country. The duty or tax rate is often determined by the classification of a good, which varies by country and region.

For Vanhunks Boarding (Pty) Ltd items, you won’t be charged additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated.

If the actual Import Fees (paid by the carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you’ll automatically be refunded the difference to the payment method you used for the order. You’ll receive a notification e-mail confirming the amount of the refund. The process takes 60 days from the shipment date.

Note: The above terms also apply to the shipment of any replacement product that might be shipped if there’s a problem with the original shipment. If you return a product to us, you’ll be the exporter from the original shipping destination responsible for compliance with all export laws of that country. Title and risk of loss transfer to us upon receipt at our fulfilment centres.